Build your career at Apogee CX
For more than 10 years, Apogee CX has built customer experience teams that clients trust with their most important relationships. We hire for our Glen Allen, Virginia center and for remote roles across the US. If you care about helping people and want to grow your career, we want to hear from you.
Paid training
Every new hire starts with paid, hands-on training before taking live customer contacts.
Room to grow
We promote from within. Agents grow into supervisor, trainer, quality, and leadership roles, with development and certifications tracked from day one.
Onsite or remote
Work at our secure, modern Glen Allen contact center or from home, on a supportive team that stays connected.
Current opportunities
Roles we are hiring for
- Customer Care Agents (voice, chat, and email)
- Healthcare Member Services Agents
- Technical Support Agents
- Team Supervisors
- Trainers
- Quality Assurance Analysts
- Workforce Management Analysts
- IT Help Desk Technicians
What to expect
- Full-time onsite roles in Glen Allen and remote roles across the US
- Real-time feedback and continuous coaching, not just annual reviews
- Recognition that happens all year long
- Clear, data-driven paths to promotion
- Day, evening, and weekend shifts for 24/7 coverage
- Background check and drug screening required
- Annual HIPAA and security training
Ready to join us?
Send your resume to partnerships@apogeecx.com with the role you are interested in in the subject line, and our recruiting team will be in touch.