Leadership built for accountability
For more than 10 years, Apogee CX has been led by seasoned operators who have run contact centers, managed enterprise client programs, and overseen healthcare operations. Every seat at our leadership table exists for one reason: to make sure your program performs from day one.
Contact center operations
Hands-on experience launching, scaling, and running high-volume customer care programs.
Enterprise client management
Leaders who have owned large enterprise client relationships across healthcare, retail, and financial services.
Clinical and compliance oversight
Clinical leadership built in, with HIPAA-ready processes for healthcare programs.
Our leadership team
Six executive seats, each accountable for a part of your program's success.
Chief Executive Officer
Sets company strategy and holds the organization accountable for client results.
President & Chief Growth Officer
Leads client partnerships, new program launches, and long-term growth strategy.
Chief Operating Officer
Runs day-to-day contact center operations, workforce management, and quality.
Chief Client Officer
Leads program management so every client has a dedicated owner from launch forward.
Chief Medical Officer
Provides clinical oversight for healthcare programs and HIPAA compliance.
Chief Human Resources Officer
Leads recruiting, training, engagement, and retention for our onsite and remote agents.
Meet the team behind your program
Our leadership brings more than 25 years of insurance and contact center experience. Detailed leadership bios are available to prospective clients on request, under NDA.